Simple, predictable pricing.

Prices are in pounds sterling and exclude VAT. For UK business customers, Estonian VAT is generally not charged; your business may need to account for UK VAT under the reverse charge rules. Treatment depends on your location and business status. Any tax charged by us will be shown before you confirm a purchase.

By default, your firm receives a reminder 12 months after a client’s last check or recorded review. You can change the review date to suit the client’s risk and your firm’s procedures. Reminders are included in every plan and do not use a client case or start a paid check. Your firm decides whether further checks are needed. The 12-month default is not a statutory deadline or a substitute for earlier reviews when circumstances change.

A client case brings together the checks and supporting evidence for one individual or company. Company cases include checks for up to five people, covering beneficial owners and authorised representatives where required. Each person counts once, even if they hold multiple roles.

A case is reserved when you send the first invitation and counted as used when the first paid check starts. Cancelling before checks start releases the reservation. Resending an invitation or sending a reminder does not use another case.

You can finish cases already started. To start more, upgrade your plan or purchase additional cases for £2 each. You choose the quantity and confirm payment before the additional cases become available. We won’t charge you automatically.

Unused monthly plan cases expire at the end of your billing period. Purchased additional cases remain available for 30 days from their purchase date. Your account will show the remaining balance and expiry dates.

We use your monthly plan allowance first, followed by purchased additional cases with the earliest expiry date.

Contact us before starting the additional checks so we can agree the scope and price.

Team members are your firm’s staff, including the account owner. They share one plan and its client case allowance. Clients completing checks and people included in a company case do not use team seats.